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SECTION 1 Questions 1-14 Lost, Damaged or Delayed Inland Mail Claim Form Before completing this claim form for lost, damaged or delayed mail you should visit www.royalmail.com to find out all you need to know about our policies. Alternatively you can get the details from our ‘Mail Made Easy’ booklet, available at any local post office branch. When you fill in the form, make sure you complete it in full, using the checklist that we have provided to help you. If you find that you do not have the evidence required to make a claim but would like us to…

SECTION 1 Questions 1-14 A Bath International Music Festival From electronic to folk, jazz and classical, this festival is renowned for bringing world-class musicians to this historical city. Starting with a great night of free music, ‘Party in the City’ this year is going to be no exception. B The Great Escape Often referred to as Europe’s leading festival for new music, more than 300 bands will perform to around 10,000 people in 30-plus venues, meaning you’re sure to see the next big thing in music. C Springwatch Festival The much loved television series Springwatch celebrates the countryside as it does every…

SECTION 1 Questions 1-14 The Guardian Newspaper’s Travel Photography Competition The photo competition is back, giving you another chance to win an incredible trip to Swedish Lapland. Do you have a camera and love travelling? If so, our annual photography competition run by the Travel section of The Guardian is for you. It’s an opportunity for you to capture the essence of the journeys you make, whether far afield or close to home, and for us to showcase your work online. The winner of each month’s competition will also see their shot mounted and displayed in the end-of-year exhibition for the…

SECTION 1 Questions 1-14 New York Late-Starters String Orchestra NYLSO, the New York Late-Starters String Orchestra, is something special. It was founded in early 2007, and grew out of a concept developed by The East London Late Starters Orchestra (ELLSO), an award-winning group in England. NYLSO is an amateur orchestra for adult players of violin, viola, cello, and double bass. If you played a string instrument when you were younger and would like to start again, or if you are learning as an adult and would like the chance to play in a group of similar people, then NYLSO is…

SECTION 1 Questions 1-14 Online roommate finder: Toronto I have one room available in a large apartment located just off Queen and Bathurst in Toronto. The room is fully furnished with a double bed, desk, shelf and wardrobe. About us: I’m Sasha! I’m Canadian, and I’ve been living in this apartment since I was a teenager. I’m 23 and work in a restaurant. These past two years, my best friend has been living here but as she’s now moving to Europe there is a room available as of October 1. The third room is occupied by Simon, who is from…

SECTION 1 Questions 1-14 THE BEST SUITCASES A Briggs and Riley Weekender A weekend suitcase that’s sophisticated and unusually spacious for its type. The strong nylon outer fabric is water and abrasion resistant, so it should handle any knocks without showing signs of damage. B Mulberry Scotchgrain Trimmed in brown leather, with gold details, this bag from the renowned fashion house is a truly indulgent buy. If you’re investing this much in a suitcase then you’d better be planning an amazing holiday to go with it. C Rimova Salsa A design you can trust, this case is built from super…

SECTION 1 Questions 1-14 The best travel wallets Keep all your bank cards, documents, passports and ID in one of these convenient carriers, which have been selected by Becca Meier. A Kipling Travel Doc Travel Document Holder This zip-around wallet comes in five different patterns and is made of nylon. It also has a space where users can put a pen, pockets for cards, an ID window and a pocket for change. B Lifeventure Mini Travel Document Wallet This is a waterproof wallet, which uses anti-RFID (radio frequency identification) material so your financial details will be safe. It is black…

SECTION 1 Questions 1-14 Your guide to entertainment in Westhaven A TRAX INDOOR KARTING CENTRE Experience the fun and thrills of indoor racing driving in our mini open-topped karts. No experience necessary. Individuals and groups welcome. Refreshments available in new burger bar. Spectators welcome. All drivers must meet the minimum height requirement of 5 feet (1.52 m), and participate at their own risk. Open: all year daily 10 am to 6 pm (later times by appointment) except Christmas Eve, Christmas Day, Boxing Day and New Year’s Day. Charges: from £11 per person. B WESTHAVEN LIFEBOAT MUSEUM The Westhaven Lifeboat Museum…

SECTION 1 Questions 1-14 Five reviews of the Wellington Hotel A My husband and I first stayed at the Wellington a few years ago, and we’ve returned every year since then. When we arrive and check in, we’re always treated like old friends by the staff, so we very much feel at home. Our one disappointment during our last visit was that our room overlooked the car park, but that didn’t spoil our stay. B The hotel hardly seems to have changed in the last hundred years, and we prefer that to many modern hotels, which tend to look the…

SECTION 1 Questions 1-14 TRANSITION CARE FOR THE ELDERLY What is transition care? Transition care is for older people who have been receiving medical treatment, but need more help to recover, and time to make a decision about the best place for them to live in the longer term. You can only access transition care directly from the hospital. Transition care is focused on individual goals and therapies and is given for a limited time only. It offers access to a package of services that may include: • low-intensity therapy such as physiotherapy (exercise, mobility, strength and balance) and podiatry…