You had traveled by air and had an unpleasant flight. Write a letter to the airline company Manager about the following:
- – Describe the flight –
- Explain what was the problem
- -Ask how this issue can be solved
Dear Sir/Madam,
I am writing to express my dissatisfaction with my recent flight with your airline. I traveled on [Flight Number] from [Departure City] to [Destination] on [Date], and unfortunately, my experience was far from pleasant.
The flight was not only delayed by over three hours, but also there was a lack of clear communication from the staff, leaving passengers frustrated and uninformed. Once on board, the seating was extremely cramped, making the journey uncomfortable. Additionally, the in-flight service was inadequate, with limited food options and unresponsive crew members. To make matters worse, the air conditioning was faulty, making the cabin unbearably hot.
If such issues are not addressed promptly, they may lead to a decline in customer satisfaction and loyalty. I would appreciate it if you could clarify how your airline plans to prevent such problems in the future. A formal apology and possible compensation for the inconvenience caused would also be appreciated.
I look forward to your response.
Sincerely,
[Your Name]
